Direct Administrative & Accessibility Channel
Please include your facility type (e.g., Assisted Living, Memory Care, Senior Center, or Home Care), the printer paper format you use (US Letter 8.5"×11", US Legal 8.5"×14", or ISO A4), and any specific low-vision contrast or font-size suggestions.
| Inquiry Category | Direct Contact | What to Include |
|---|---|---|
| New Reminiscence Theme Requests | [email protected] | Era/decade topic + 15 to 30 suggested nostalgia words |
| Printer Calibration & 3×3 Poster Help | [email protected] | Printer model, browser version, and paper size setting |
| Institutional License Verification | [email protected] | Organization name and compliance contact address |
Frequently Asked Questions
How can activity directors request a new nostalgia word list or puzzle theme?
Email [email protected] with your desired reminiscence topic—such as regional landmarks, classic radio shows, or seasonal community festivals—and our editorial team will review it for inclusion in our curated preset bank.
Who should I contact if our office printer clips the edges of a 3x3 wall poster?
First, ensure your PDF viewer print dialog is set to '100% Actual Size' rather than 'Fit to Printable Area', or adjust the X/Y millimeter calibration sliders inside our generator. For further help, email [email protected].
Can senior living networks request a signed photocopy authorization letter?
Yes. While our Terms of Service already grant automatic perpetual photocopying rights, corporate compliance officers may email [email protected] to receive a PDF confirmation letter for their facility records.